SUPPORT
The only constant is change.
If you run into technology issues, operating system and software updates, who can you call?
Us, of course.
Collabtech offers a virtual team of experts to provide meeting room expertise and guidance during both the deployment and ongoing maintenance phases. Our team of experienced specialists are well-versed in all meeting rooms and unified communication platforms.
24/7 Global Support
24x7x365 Support Model – Available in 14 languages
Global Support Centers – Located both in Australia & the Philippines (APAC), London (EMEA), and Mesa, AZ (The Americas) following a "Follow the Sun" approach
Dedicated Technical Engineers – Full-time experts handle all support queries without the use of AI bots or subcontractors
Multiple Contact Options – Reach us via phone, email, or chat
Hardware Supported:
Current and future Meeting Room Solutions “compute” units plus connected peripherals.
Platforms Supported:
Microsoft Teams, Zoom, Google Meet
Reporting:
Weekly reporting and analytics provided
Support Metrics (i.e., SLA’s, volume, escalations)
Technical Analytics (i.e. , discovered issues, trends, fixes, insights)
Support in Multiple Languages
We Speak Your Language
English
Spanish
French
Portuguese
German
Swedish
Dutch
Mandarin
Filipino
Hindi
Taiwanese
Japanese
Companies we work with
Get in touch
Collabtech needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at any time. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, please review our Privacy Policy.